Ongoing I have been trying to have a prescription completed for over twelve months and it has taken eight of those months to establish that the practice has been using a diagnosis which is in fact only a symptom of my actual condition which is now worsening by the week and is adversely affecting my day to day activity and quality of life. I am reluctant to describe the practice as incompetent preferring to use the word "confused" and relying entirely on government guidelines and advice at the expense of dealing with the patient they would see in me if they looked.
This was submitted for moderation at 16.40 on 4th May 2022
Wed 04May 2022 16.43
Dear N.B.Pentargon,
Thank you for your review. Your feedback will be checked before it's published.
We are unable to publish your review CRM:0298370 REVIEWS, Nhswebsite (NHS DIGITAL) <[email protected]>
Wed, 4 May, 20:49 2022 to: [email protected]
Dear N.B.Pentargon
Thank you for taking the time to leave a review for Peartree Surgery on the NHS website. We are sorry to read about your experience. Unfortunately, we are unable to publish your review [as]
we deem your experience so serious, that we think this should be raised as a formal complaint so it can be fully investigated.
"By raising your experience as a complaint, the practice is obliged to respond fully to your concerns.
If this does not resolve the problem, you can complain to NHS England."
They have already had two formal complaints from me and a third one is in the pipeline.
Wed, 4 May, 20:49 2022 to: [email protected]
Dear N.B.Pentargon
Thank you for taking the time to leave a review for Peartree Surgery on the NHS website. We are sorry to read about your experience. Unfortunately, we are unable to publish your review [as]
we deem your experience so serious, that we think this should be raised as a formal complaint so it can be fully investigated.
"By raising your experience as a complaint, the practice is obliged to respond fully to your concerns.
If this does not resolve the problem, you can complain to NHS England."
They have already had two formal complaints from me and a third one is in the pipeline.
